COVID-19 Information

While the Coronavirus (COVID-19) is new, preparing for potential epidemics and pandemics is not new for Burnett Medical Center. With frequent emergency preparedness training, Burnett Medical Center is prepared and has stepped up its preparedness activities by working closely with the Centers for Disease Control (CDC), the Wisconsin Department of Health Services (WIDHS), and the Burnett County Health Department to ensure providers and staff have the proper training and materials to help keep themselves and the public safe.

Burnett Medical Center continues to closely monitor this growing situation, including following all updates and guidance from CDC and WIDHS. Rest assured the Burnett Medical Center Clinic is fully operational and will continue to provide its usual services. The hospital is also open, but we will be postponing and not scheduling any elective surgeries, non-essential medical and surgical procedures. In addition, all patients must enter through and be screened at the main entrance. We apologize for any inconvenience but please know we have made these difficult decisions with you and your loved ones in mind. We are prepared to continue to serve the community through this time of need.

Even though the risk of exposure to this virus remains very low, there are important steps individuals can take to help minimize the risk of COVID-19 spreading:

Perform frequent hand hygiene, using hand sanitizer or soap and water when visibly soiled.
Cover coughs and sneezes.
Stay home when sick.
If you’ve traveled in the past 14 days, please stay home and self-monitor, self-quarantine and call your health care provider if symptoms like fever, cough, or difficulty breathing are present.
If you suspect exposure, please call ahead before arriving at a health care facility.

COVID-19 Testing Guidelines

Due to the national shortage of COVID-19 testing materials, Wisconsin health departments have implemented recommendations regarding testing. It is recommended that testing be reserved for patients who require treatment in a hospital.

If You're Experiencing Symptoms

Staying home and in isolation is the best way to protect yourself and others if you're concerned that you've been exposed to COVID-19. Unless you are experiencing severe symptoms — such as increasing shortness of breath — you should treat yourself at home with rest, lots of fluids and Tylenol for fever or muscle aches.

Remain in Your Home Until:
At least 3 days (72 hours) have passed since resolution of fever without the use of fever-reducing medications, AND
Improvement in respiratory symptoms (e.g., cough, shortness of breath), AND
At least 7 days have passed since symptoms first appeared.

When to Seek Care

Visit an emergency room for evaluation and treatment if you're experiencing severe symptoms, such as increasing shortness of breath. Please note, not all emergency rooms have the ability to do COVID-19 testing unless patients require hospitalization.


In the interest of the health and welfare of the patients and staff, and with an abundance of caution, Burnett Medical Center is not allowing visitors to enter the Acute floor or Continuing Care Center. The only exception would be for end-of-life care. We will reopen Burnett Medical Center to visitors as soon as possible. However, we encourage loved ones to use other ways to communicate with their loved ones at our facility, which may include Skype, FaceTime, telephone calls or other options.

The CDC is the best place for accurate and up-to-date information: