MyChart Patient Portal

What you can do with MyChart:

All your Health Information in One Place
See your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you’ve been seen at multiple healthcare organizations.

Quickly Schedule Appointments
• Request or cancel an appointment at your convenience
• View upcoming and past appointments
• Complete pre-visit tasks from home

Connect with a Doctor No Matter Where you are
Send a message, get online diagnosis and treatment, talk face-to-face over video, or arrange to follow up with a doctor in person, depending on the level of care you need.

Take Care of your Children & Other Family Members
Stay on top of everyone’s appointments and check in on family members who need extra help, all from your account.

To Use MyChart you need:

Internet Access
There are places in the community where you may use a computer, smartphone or tablet if you do not have access to internet.

MyChart Activation Code
Call 715-463-5353 or visit BMC and ask about the different ways to activate your MyChart account. If you receive an activation code, please be aware that it is case sensitive. See the 'How to Sign Up' dropdown for specific instructions.

Don’t have MyChart? Click here or check out some ways to sign up below:

1. Sign up via email or text message.
   • Call or visit BMC and ask to sign up for MyChart via email or text message.
   • Click on the link in the email/text message
     • Here is an example of what the email will look like.
     • Here is an example of what the text message will look like.
   • Enter your zip code and birthdate to confirm your identity.
   • Create a username and password
   • Accept the terms and conditions of use.
   • If this is the first time accessing your account, there is a short video and tutorial for you to watch if you'd like. You can choose to skip it by clicking "skip" in the top right corner of the screen.
2. Sign up with a 1 page print out BMC provides.
   • Visit BMC and ask to sign up for MyChart with the steps printed out on a 1 page document.
   • Follow the directions on the print out.

Find more FAQ's here and below:

Who can sign up for MyChart?
To sign up, you must be a BMC patient and at least 18 years old. A patient can also assign a proxy who does not have to be a BMC patient.

Can I use MyChart to view health information for my child or another adult in my family?
You can request Proxy Access to see the information for someone for whom you are responsible. The information you can see in another person’s chart will
depend on the type of relationship you have with the person and the age of the individual.

Can my spouse and I share one MyChart account?
No. Due to the sensitive nature of medical information, each adult must sign and submit a Release of Information request and establish his/her own
MyChart account.

Is there a fee to use MyChart?
No. MyChart is a free service.

When can I see my test results in MyChart?
If you had tests completed through your provider’s office, most will automatically be released after two business days; imaging results will automatically be released after three business days. If you were in the hospital, all test results completed there will automatically be released 24 hours after your discharge.

Can I pay my bill online?
Yes, MyChart offers convenient online bill pay for all of your BMC accounts.

If I send a message to my BMC provider, when can I expect a reply?
You’ll receive a response within two business days. Please don’t use MyChart for medical matters requiring urgent attention. Instead, contact your doctor’s office
directly. If you have a medical emergency, please call 911.

Who else can see my MyChart information?
Your BMC provider and the office caregivers can see the information in your electronic health record so they can care for you. Other people will not be
able to see your MyChart information unless you give them permission.

I forgot my password. What should I do?
You may click the “Forgot password” link on the MyChart sign-in page to reset your password online.

Where can I update my personal information (home address or e-mail, or change my password)?
To make changes to your personal information, select the health icon from the top tool bar and then click on demographics. To change your password, select the settings icon from the top tool bar, and then click on security settings.

Can I print information from MyChart?
Yes. You can print information in an easy-to-read format by clicking the printer icon. It’s located in the top right corner of the screens that contain health information. This makes it easy to share health information with other healthcare facilities, an employer or school.

Is MyChart secure?
Great care is taken to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal
usernames and passwords. Each MyChart user has a unique password, and that account cannot be accessed without that password. Unlike conventional e-mail, all MyChart messaging is done while you’re securely logged into the MyChart website.

What is your privacy policy?
BMC follows strict federal and state confidentiality laws and has the highest security measures in place to protect the privacy of your information. Your name and e-mail address will be treated with the same care and privacy as your health record and will never be sold or leased.

Is my activation code my username?
No. Your activation code is not your MyChart username or password. You’ll only use this code to log into MyChart for the first time. (The code will expire after you have used it or after sixty days from the date it was provided to you). When you log into MyChart the first time, you’ll be prompted to create your own unique MyChart username and password.

Immediate medical matters
Please don’t use MyChart for messages requiring urgent attention. For urgent medical matters, contact your doctor’s office directly. If you have a medical emergency, please call 911.