Patient Stories: Celebrating the Unique Journeys of All Walks of Life

Every patient's healthcare is unique, resonating with personal experiences, challenges, and triumphs. At Burnett Medical Center, we celebrate these individual narratives across a spectrum of medical services, from Ear, Nose & Throat care to Ophthalmology, Cardiac Rehabilitation, Tobacco Cessation, General Surgery, and Diagnostic Imaging. Each story reflects our commitment to providing compassionate and personalized care to patients from All Walks of Life.

Join us as we embark on a journey through the diverse experiences of individuals who have entrusted us with their healthcare needs, sharing their stories of resilience, hope, and healing.


Ear, Nose & Throat Services

At BMC, we provide comprehensive Ear, Nose & Throat (ENT) services to address a wide range of conditions affecting crucial sensory organs. Our experienced ENT specialist offers expert diagnosis and treatment for issues such as sinusitis, allergies, hearing loss, and throat disorders. 

Akira came in to see Dr. Froymovich, an ENT specialist at BMC. Akira’s mother noticed frequent fevers, recurring cases of strep throat, and swollen tonsils. Dr. Froymovich performed a tonsillectomy, and since then, Akira has been feeling so much better, as Akira happily noted, "They took my tonsils out and I got to have ice cream.” 

Whether you're seeking relief from chronic sinus problems, require treatment for a complex ear condition, or noticing symptoms similar to Akira's, it may be time to schedule an ENT appointment with Dr. Froymovich. Trust BMC for compassionate and effective ENT care. Learn more about our ENT services by visiting our ENT services webpage.

Cardiac Rehabilitation at BMC

BMC’s Cardiac Rehabilitation program is a cornerstone of our commitment to supporting individuals on their journey to recovery from cardiovascular events. Tailored to meet the unique needs of each patient, our program combines monitored exercise sessions, educational resources, and peer support to promote holistic well-being. 

John Bohlen's inspiring cardiac rehab journey exemplifies the impact of our rehabilitation program. John attests to the compassionate care provided by our team saying, “I am doing so much better. There is not a person at BMC that I don’t love... The people here are so kind, so loving, tender-hearted… they take such good care of me." His heartfelt testimonial underscores the dedication and kindness of our staff, who go above and beyond to ensure every patient feels supported and cared for. 

If you or a loved one are navigating the road to recovery from a cardiovascular event, we invite you to learn more about our Cardiac Rehabilitation services by visiting our Cardiac Services webpage. Together, we can embark on a journey towards improved heart health and enhanced quality of life.

Tobacco Cessation Program at BMC

We recognize the importance of supporting individuals like Gary "Goob" Coy on their journey to better heart health. Goob's experience underscores the challenges many face in overcoming tobacco addiction. Fortunately, our dedicated team, including Michelle Arneson, a Cardiac Services RN, is equipped to provide comprehensive care and support. 

Michelle's dual role as a Tobacco Cessation Specialist allowed her to guide Goob towards our Tobacco Cessation program, which he started in late 2022. Through personalized counseling, Michelle empowered Goob to understand his triggers and adopt effective coping strategies, such as using nicotine lozenges to manage withdrawal symptoms. 

Goob remarks on his initial thoughts of the program saying, “I didn’t have much confidence because quitting chew is extremely hard but sitting with her and having her explain to me what’s involved with quitting... She explained triggers and it just clicked— what makes me chew?” With Michelle's guidance and support, Goob successfully conquered his addiction, experiencing improved well-being and a renewed sense of taste. His advice, “get to it, it works! Keep an open mind and want to quit. Please stop and see Michelle, she knows what she’s talking about.” 

Goob's testimonial serves as a testament to the effectiveness of our Tobacco Cessation program and the compassionate care provided by our dedicated team. With personalized counseling and evidence-based strategies, our program aims to empower individuals like Goob to break free from tobacco addiction and embrace healthier habits for a stronger heart and overall well-being. 

Whether you're a smoker, chewer, or vaper, our program is tailored to meet your unique needs and empower you to live a healthier, smoke-free life. Visit our website to learn more about our Tobacco Cessation program and take the first step towards a tobacco-free future. 

General Surgery at BMC

Feeling comfortable and confident in your medical team is crucial for a positive healthcare experience. At BMC, we understand this importance. That's why our General Surgery department provides comprehensive surgical care, catering to a diverse array of medical conditions. Led by experienced surgeons like Dr. Ulland, our team provides personalized treatment plans tailored to each patient's unique needs. 

When BMC's Certified Midwife, Deb Hammer, needed surgery, she trusted her BMC family and co-workers to perform her laparoscopic cholecystectomy. Deb’s experience highlights the care patients receive at BMC, “I feel very comfortable with Dr. Ulland and the OR team. I was very pleased with the care that I received in the clinic, lab, radiology, and surgery. Everyone was wonderful and since I work at BMC, I felt like I was taken care of by my BMC family. I would not hesitate to recommend that my family or friends have this procedure at BMC.” 

Transitioning from provider to patient and back to provider again, Deb had a successful recovery and returned to work just a week after the surgery, feeling great. With our expert team and state-of-the-art facilities, BMC ensures that each patient receives the highest quality of care throughout their surgical journey. Visit our General Surgery webpage for a comprehensive list of surgical procedures offered at BMC.

Ophthalmology at BMC

At BMC our skilled ophthalmologist offers a wide range of specialized care to address various eye conditions and concerns. From eye consultations to advanced surgical procedures, we are committed to providing personalized treatment plans tailored to each patient's unique needs.

Kristie Hjort was a little nervous when it came time for her first-ever surgery, but after meeting our wonderful team and Dr. Rice before her cataract procedure she felt completely reassured. Reflecting on her experience, Kristie describes it as, “a wonderful experience and I felt very cared for. Don’t be scared, you’re in the right place at BMC. I can now see driving at night…those headlights don’t bother me at all anymore. It’s just amazing.

Whether you're seeking treatment for cataracts, glaucoma, or other vision-related issues, you can trust BMC for compassionate and effective eye care. Visit our website to learn more about our Ophthalmology services and schedule an appointment today.

Diagnostic Imaging at BMC

Diagnostic Imaging services play a vital role in diagnosing and treating various medical conditions. From X-rays and ultrasounds to MRI and CT scans, BMC’s Diagnostic Imaging services offer a wide range of imaging modalities to meet the diverse needs of our patients. Utilizing state-of-the-art technology and equipment, our skilled radiologists and technologists provide comprehensive imaging services to ensure accurate and timely diagnosis. 

Jill Meyer, a former longtime smoker, experienced an alarming, persistent cough prompting her to seek help from her primary care provider, Melinda Deye, a Nurse Practitioner, at BMC. Melinda recommended a low-dose CT lung cancer screening due to Jill's symptoms, leading to the detection of an abnormality in her left lung. Further tests confirmed stage 1 lung cancer, prompting surgical intervention. 

Jill underwent successful surgery to remove the cancerous tumor, sparing her from chemotherapy or radiation. Grateful for Melinda's thorough care, Jill emphasizes the importance of early detection through screening, stating, “Melinda has been a literal lifesaver for me. She won’t stop until she has the results. She’s so personable and thorough… If it wouldn’t have been for Melinda, I never would’ve done it [the CT scan]. I suggest anybody that has smoked or has a bad cough to definitely have it [CT lung scan] done.” Today, Jill is eight years lung cancer-free! Early detection remains crucial for positive outcomes. 

Whether you require imaging for routine screenings or to investigate specific health concerns, you can trust BMC to deliver high-quality diagnostic imaging services tailored to your individual needs. Visit our website to learn more about our Diagnostic Imaging services and how we can assist you in your healthcare journey.

These patient experiences are all testaments to BMC's unwavering dedication to delivering exceptional care across a spectrum of medical services and All Walks of Life. From life-changing surgeries to transformative rehabilitation programs and innovative diagnostic imaging, each patient journey serves as a testament to the compassionate expertise of our healthcare professionals and the profound impact of personalized care. Step into BMC - where comprehensive healthcare meets compassion.